You retain telling me they’re escalating the condition effectively I’m likely to escalate mainly because I want some and dispatch to become responsible .
She was very polite and described that Spectrum in fact doesn't have that capacity. Holly Cow, I'm steeping backwards by accepting your hardware! If I had any clue, I might have retained my Time Warner box and ongoing recording and viewing the shows I am keen on!!!!! Within the shorter time I have already been with Spectrum I have expert numerious issues And that i can not worry enought the downgrade in client service and hardware given that I made this swap!!!!!!! If there were in any case to go back I would! I are going to be on the lookout into other choices for cell phone/internet/tv, in my thoughts this is unacceptable! I don't know if your company is aware about or cares about client pleasure but I am able to inform you that i'm a person extremely unhappy client that ideas on making use of social websites to spead my displeasure, producing to the higher Small business Burea about experience mislead and in search of choices!
Within the interim We've got had about 9 modems put in. Nearly EVERY time You can find an issue the Tech Help implies or outright states that The problem is with our tools. I.E. router, alarm/doorway interface, and/or NVR for our cameras. NOT A single Solitary TIME has the trouble been with our gear.
April seven, 2017 at seven:59 am I way too am a previous Time -Warner customer. To date, I thought of Time-Warner as possessing bad client service. Charter/Spectrum has established a different reduced!. They do not return phone calls, their technological help isn't going to know their products and solutions, they actually lie when questioned for details, they can not be relied on to correctly doXXXXent phone calls as well as their suppliers are staffed/understaffed by inadequately knowledgeable and inadequately inspired personnel. Hold out instances of above an hour or so to become given inadequate service are popular.
Programming is really a nightmare, with over 50 channels in Spanish, in all probability a similar selection contain sports activities, and There's very little remaining for me to look at. I similar to the PBS stations until they are doing their incessant fund raisers and pummel the viewer with 50’s about the hill music, the ‘Celtic Women of all ages’ drivel.
March 14, 2015 at nine:45 am I switched to constitution simply because my WOW bill was getting higher and better. We cherished WOW. At the beginning everything appeared wonderful with Charter. Although the cable as it's performed prior to now with Constitution retained chopping in and out. Now the one particular channel we watch a great deal, Disney junior, has been “upgraded” to a completely new offer. Although I see that shady due to the fact I presently had the channel and may no longer check out it, I uncover this go especially ridiculous given that i now need to get the many XXXXX Motion picture channels like cinemax and hbo to observe my 3 year olds cartoons.
Are current customers prohibited from obtaining marketing bundle premiums? I’d are convinced Constitution would rather keep a buyer in lieu of lose the customer to another supplier.
October 23rd arrived and went and no person came or known as from Charter. Around the October 24th I Once more named Constitution and was suggested which they experienced ten (ten) times from the main day offered which was the 18th of October to find the repair carried out.
I are greater than individual using this calculated charade. I work hard to help make a living and no law-abiding tax paying American should have to endure such a disparaging remedy. I have offered a timeline with many of the details.
September three, 2015 at six:12 pm In july recieved observe that my bill was going up. Not have only i dropped channels but i website am not having any new types possibly. Was promised hd two many years back ,even now no hd up grade like they promised!!!! Talked to two distinct people Jennifer acquired disconnected some way…..known as back talked with Rachel , niether a person seriously seemed to treatment or prepared to perform with me …..practically nothing they could do for a twenty 12 months purchaser… Also known as Corporate Business, talked with Tiffany ,,,,very little she could do ,instructed chopping some service to decrease Invoice……there all All set chopping channels ,and charging more.
I happen to be a cable buyer since 2000. I have already been by each of the buyouts from a single cable firm to the following. I can't bear in mind the number of that's been.
Mentioned to myself here we go all over again, went with my instinct and cancelled. For many purpose There exists a lack of communication in between the technicians, I haven't had the same one at any time in 20 moreover several years when I did have Charter, and none of these besides 1 at any time had clue on what was finished to fix the issue – you would probably Consider they might doXXXXent how the trouble was fixed. They unquestionably don’t have any trouble amassing your money but when it arrives The shopper the folks they get their income they don’t care. What do they are doing with all that money? I’m finished with them and any company affiliated with them..
I am sorry you happen to be possessing issues with your World wide web. You’ve achieved the correct person that will help you moulay!
After you contacted me final August and convinced me to modify from AT&T to Constitution, I had been definitely enthusiastic about the discounts I could well be having together with the exceptionally reliable service you promised me.